At Pinniya, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.

📌 1. Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment information (processed securely by third-party providers)
  • Order history
  • Messages or inquiries shared by you

We may also collect basic device and browsing information for analytics, such as:

  • IP address
  • Browser type
  • Pages visited

📌 2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you regarding purchases
  • Send updates, offers, or marketing messages (with your consent)
  • Improve website performance and customer experience
  • Respond to queries and support requests

We do not sell or rent your personal information to third parties.

📌 3. Cookies

Our website may use cookies to enhance user experience, store preferences, and analyze website performance.
You can disable cookies in your browser settings, but some features may not function properly.

📌 4. Payment & Security

All payments are processed through secure third-party payment gateways.
We do not store your credit/debit card details on our servers.
We take reasonable measures to protect your data from unauthorized access.

📌 5. Sharing of Information

We may share your data with:

  • Delivery partners
  • Payment gateway providers
  • Customer support tools

Only as necessary to complete a service.
We do not share for marketing purposes without consent.

📌 6. Data Retention

We keep your information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

📌 7. Marketing & Communication

You may receive newsletters, promotions, or offers from us.
You can unsubscribe anytime by clicking the unsubscribe link or contacting us.

📌 8. Your Rights

You can request:

  • Access to your data
  • Correction of your data
  • Deletion of your data (where legally allowed)

Contact us for assistance.

📌 9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

📌 10. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from minors.

📌 11. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.